{"id":26919,"date":"2020-08-26T11:54:08","date_gmt":"2020-08-26T11:54:08","guid":{"rendered":"https:\/\/syncore.com\/case-studies\/zautomatyzowane-procesy-ostatecznie-poprawiaja-kontakt-z-klientem-isfort-group\/"},"modified":"2026-04-16T09:12:27","modified_gmt":"2026-04-16T09:12:27","slug":"zautomatyzowane-procesy-ostatecznie-poprawiaja-kontakt-z-klientem-isfort-group","status":"publish","type":"case-studies","link":"https:\/\/syncore.com\/pl\/case-studies\/zautomatyzowane-procesy-ostatecznie-poprawiaja-kontakt-z-klientem-isfort-group\/","title":{"rendered":"Zautomatyzowane procesy ostatecznie poprawiaj\u0105 kontakt z klientem &#8211; Isfort Group"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"26919\" class=\"elementor elementor-26919 elementor-22666\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62774cc pad_section e-flex e-con-boxed e-con e-parent\" data-id=\"62774cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-135f910 e-con-full e-flex e-con e-child\" data-id=\"135f910\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd9df97 elementor-widget elementor-widget-heading\" data-id=\"cd9df97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Sierpie\u0144 2020 r.\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da7c400 e-con-full case_info_box e-flex e-con e-child\" data-id=\"da7c400\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0733cc2 e-con-full e-flex e-con e-child\" data-id=\"0733cc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-586f810 elementor-widget elementor-widget-heading\" data-id=\"586f810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Lokalizacja:\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f665eb5 elementor-widget elementor-widget-heading\" data-id=\"f665eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\nNiemcy<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f78b26 e-con-full e-flex e-con e-child\" data-id=\"9f78b26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dde79b6 elementor-widget elementor-widget-heading\" data-id=\"dde79b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Przemys\u0142:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-497e5e1 elementor-widget elementor-widget-heading\" data-id=\"497e5e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Handel elektroniczny\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba48ac5 e-con-full e-flex e-con e-child\" data-id=\"ba48ac5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b341948 elementor-widget elementor-widget-heading\" data-id=\"b341948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Rodzaj produktu:\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dae82fa elementor-widget elementor-widget-heading\" data-id=\"dae82fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\nAutoStore\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d8ff7c elementor-widget elementor-widget-text-editor\" data-id=\"8d8ff7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Grupa ISFORT poszerza wiedz\u0119 logistyczn\u0105 o systemy AutoStore firmy Syncore (dawniej AM Logistic Solutions).<\/p><p><strong>(Offenau, sierpie\u0144 2020 r.) Klasyczne artyku\u0142y biurowe, koncepcje wyposa\u017cenia wn\u0119trz, zarz\u0105dzanie dokumentami lub artyku\u0142y szkolne: portfolio Grupy ISFORT jest szerokie. Osobisty kontakt z klientem jest najwa\u017cniejszy dla rodzinnej firmy z M\u00fcnster. Wi\u0119cej czasu na to zapewniaj\u0105 teraz dwa systemy AutoStore firmy Syncore.   <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b283f5 e-con-full quote_box e-flex e-con e-child\" data-id=\"7b283f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d390ce3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d390ce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-quote-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 32H336c-26.5 0-48 21.5-48 48v128c0 26.5 21.5 48 48 48h80v64c0 35.3-28.7 64-64 64h-8c-13.3 0-24 10.7-24 24v48c0 13.3 10.7 24 24 24h8c88.4 0 160-71.6 160-160V80c0-26.5-21.5-48-48-48zm-288 0H48C21.5 32 0 53.5 0 80v128c0 26.5 21.5 48 48 48h80v64c0 35.3-28.7 64-64 64h-8c-13.3 0-24 10.7-24 24v48c0 13.3 10.7 24 24 24h8c88.4 0 160-71.6 160-160V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31be2f3 elementor-widget elementor-widget-text-editor\" data-id=\"31be2f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8222;Mo\u017cemy wdro\u017cy\u0107 nowy system AutoStore bardziej op\u0142acalnie ni\u017c projekt modernizacji naszej starej technologii magazynowej. Ponadto koszty operacyjne nowego systemu s\u0105 ni\u017csze&#8221; &#8211; informuje. &#8222;Po przeszkoleniu pracownik\u00f3w zaczynamy od relokacji, a nast\u0119pnie korzystamy z wydajnej kompletacji&#8221;. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61db38b elementor-widget elementor-widget-text-editor\" data-id=\"61db38b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>m\u00f3wi Daniela Isfort, kt\u00f3ra kieruje losami Grupy ISFORT jako dyrektor zarz\u0105dzaj\u0105cy kilku firm. W 1966 roku jej ojciec za\u0142o\u017cy\u0142 IBS B\u00fcrosysteme Karl Isfort GmbH &amp; Co.KG w M\u00fcnster w Niemczech, swoj\u0105 pierwsz\u0105 firm\u0119 handlow\u0105 zajmuj\u0105c\u0105 si\u0119 artyku\u0142ami biurowymi. W mi\u0119dzyczasie rozros\u0142a si\u0119 ona do grupy firm dzia\u0142aj\u0105cych w ca\u0142ych Niemczech, zatrudniaj\u0105cych prawie 200 pracownik\u00f3w w sze\u015bciu lokalizacjach i oferuj\u0105cych kompleksowe us\u0142ugi w zakresie organizacji biur dla klient\u00f3w B2B.  <br><br>Tam, gdzie to mo\u017cliwe, ISFORT stosuje w praktyce przys\u0142owiow\u0105 blisko\u015b\u0107 klienta. W siedzibie firmy w M\u00fcnster zam\u00f3wione materia\u0142y biurowe s\u0105 dostarczane w promieniu 50 kilometr\u00f3w nie za po\u015brednictwem klasycznych us\u0142ug kurierskich, ale rowerem towarowym i ca\u0142kowicie elektrycznym sprinterem. <br><br><strong>Wi\u0119cej czasu na kontakty z klientami dzi\u0119ki AutoStore<\/strong><br><br>Osobisty kontakt z klientem wymaga przede wszystkim czasu. Poszukiwanie zasob\u00f3w czasowych, kt\u00f3re mo\u017cna by wykorzysta\u0107, doprowadzi\u0142o Daniel\u0119 Isfort do wewn\u0119trznych proces\u00f3w logistycznych firmy. W centrach logistycznych ISFORT ponad 15 000 artyku\u0142\u00f3w jest gotowych na \u0142\u0105cznej powierzchni 8 000 m\u00b2, kt\u00f3re mog\u0105 by\u0107 dostarczone w ci\u0105gu 24 godzin na terenie ca\u0142ych Niemiec i Europy. W przesz\u0142o\u015bci kompletacja zam\u00f3wionych towar\u00f3w odbywa\u0142a si\u0119 wed\u0142ug klasycznych proces\u00f3w, tj. r\u0119czne pobieranie pojedynczych artyku\u0142\u00f3w z tradycyjnych pojemnik\u00f3w magazynowych zajmowa\u0142o stosunkowo du\u017co czasu z powodu d\u0142ugich tras kompletacji.    [&#8230;]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d91d591 e-con-full e-flex e-con e-child\" data-id=\"d91d591\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e04dd8c elementor-pagination-position-inside elementor-arrows-position-inside elementor-widget elementor-widget-image-carousel\" data-id=\"e04dd8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 z 2\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/syncore.com\/wp-content\/uploads\/2025\/09\/image-1-1-36.jpg\" alt=\"image-1-1-36\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 z 2\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/syncore.com\/wp-content\/uploads\/2025\/09\/image-1-44.jpg\" alt=\"image-1-44\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"57\" height=\"57\" viewBox=\"0 0 57 57\" fill=\"none\"><rect x=\"57\" y=\"57\" width=\"57\" height=\"57\" rx=\"28.5\" transform=\"rotate(-180 57 57)\" fill=\"#E5FF82\"><\/rect><path d=\"M19.7249 29.6839L24.5156 34.4746L27.5678 34.4746L22.6763 29.5796L37.7754 29.5796L37.7754 27.42L22.6331 27.42L27.5282 22.5249L24.476 22.5249L19.7249 27.276C19.401 27.5964 19.2246 28.0247 19.2246 28.4782C19.2246 28.9317 19.401 29.3636 19.7249 29.6839Z\" fill=\"#0E2A5B\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"57\" height=\"57\" viewBox=\"0 0 57 57\" fill=\"none\"><rect width=\"57\" height=\"57\" rx=\"28.5\" fill=\"#E5FF82\"><\/rect><path d=\"M37.2751 27.3161L32.4844 22.5254H29.4322L34.3237 27.4204H19.2246V29.58H34.3669L29.4718 34.4751H32.524L37.2751 29.724C37.599 29.4036 37.7754 28.9753 37.7754 28.5218C37.7754 28.0683 37.599 27.6364 37.2751 27.3161Z\" fill=\"#0E2A5B\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8758298 pad_section e-flex e-con-boxed e-con e-parent\" data-id=\"8758298\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3828598 e-con-full e-flex e-con e-child\" data-id=\"3828598\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-438560d e-con-full e-flex e-con e-child\" data-id=\"438560d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acdc67a elementor-widget elementor-widget-heading\" data-id=\"acdc67a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">  Pobierz pe\u0142ne studium przypadku z galeri\u0105  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f19ebf2 elementor-widget elementor-widget-button\" data-id=\"f19ebf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/ds\/2025\/10\/Isfort.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"12\" viewBox=\"0 0 19 12\" fill=\"none\"><path d=\"M18.0505 4.79067L13.2598 0H10.2076L15.0991 4.89504H0V7.05462H15.1422L10.2472 11.9497H13.2994L18.0505 7.1986C18.3744 6.87826 18.5508 6.44994 18.5508 5.99643C18.5508 5.54292 18.3744 5.111 18.0505 4.79067Z\" fill=\"#0E2A5B\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">  Pobierz Case Study  <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dowiedz si\u0119, jak Grupa ISFORT usprawnia kontakt z klientem dzi\u0119ki dw\u00f3m innowacyjnym systemom AutoStore firmy Syncore (dawniej AM Logistic Solutions). Zautomatyzowana logistyka usprawnia procesy, zapewniaj\u0105c wi\u0119cej czasu na spersonalizowan\u0105 obs\u0142ug\u0119. Przeczytaj wi\u0119cej o tej historii sukcesu  <\/p>\n","protected":false},"featured_media":22670,"template":"","meta":{"_acf_changed":false,"content-type":""},"case-study-category":[191,194,203],"class_list":["post-26919","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case-study-category-e-commerce","case-study-category-niemcy","case-study-category-food"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zautomatyzowane procesy ostatecznie poprawiaj\u0105 kontakt z klientem - Isfort Group - Syncore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/syncore.com\/pl\/case-studies\/zautomatyzowane-procesy-ostatecznie-poprawiaja-kontakt-z-klientem-isfort-group\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zautomatyzowane procesy ostatecznie poprawiaj\u0105 kontakt z klientem - Isfort Group - Syncore\" \/>\n<meta property=\"og:description\" content=\"Dowiedz si\u0119, jak Grupa ISFORT usprawnia kontakt z klientem dzi\u0119ki dw\u00f3m innowacyjnym systemom AutoStore firmy Syncore (dawniej AM Logistic Solutions). Zautomatyzowana logistyka usprawnia procesy, zapewniaj\u0105c wi\u0119cej czasu na spersonalizowan\u0105 obs\u0142ug\u0119. 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